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Digital Study & Technical Report Transmission Policy

Terms regarding the digital delivery and transmission of thermal sizing reports, white papers, and engineering guides.

1. Nature of Deliverables

CA CLIMATISATION operates as a technical engineering advisory and documentation hub. All technical reports, thermal load summaries, equipment specification sheets, and sizing dossiers are delivered as secure digital electronic files (standard PDF format).

2. Delivery Timelines & Methods

  • Online Calculators & Guides: Immediate, real-time access on this portal with zero delivery latency.
  • Customized Sizing Summaries: Delivered via encrypted electronic mail within 24 to 48 business hours following submission of verified building parameters.
  • Comprehensive On-Site Audit Reports: Delivered digitally within 5 business days following on-site physical survey.

3. Shipping Fees & Costs

Electronic transmission and downloading of all digital technical publications, guides, and preliminary sizing briefs are completely free of charge with no physical freight or handling fees.

4. Physical Hardware Delivery (For Formal Installation Contracts)

In cases of formal contracted mechanical installation projects, physical hardware (outdoor heat pump condensers, indoor air handlers, ducted zoning registers) is delivered directly to the project job site by certified logistics carriers upon agreed scheduling dates.